QUESTIONS? CALL THE BIG BLUE BUS AT
1-310-451-5444
For any information you may need -- from schedules, fares and complaints
to lost and found information, call the Big Blue Bus information line, 310-451-5444. (TDD
number: 310-395-6024)
Information on both Big Blue Bus and LACMTA service is available seven
days a week, between 5:30 a.m. and 12 midnight, by calling 1-800-COMMUTE. For information
on Culver CityBus Lines, call 310-253-6500.
BIG BLUE BUS FARES
T O P
FARES SUBJECT TO CHANGE
REGULAR FARE - 75 cents. Because drivers do not carry change,
please have exact fare or token ready when you board the bus.
EXPRESS FARE - $1.25 for Route 10 to and from downtown LA, discount
fares for eligible seniors (60 cents) and disabled (25 cents). No student cards.
TOKENS - By buying tokens, ten tokens for $4.50, you get a discount
on your regular local fare. Tokens are available at libraries, stores, and banks in the
Santa Monica area or from the Big Blue Bus office. See below for list of token outlets.
METROCARD ("Little Blue Card") - The Little Blue Card is a prepaid fare
card that is easy to use. Riders board the bus,
insert the card into the farebox, and the exact fare is deducted from the cards
prepaid value. The remaining card value
is displayed on the farebox. The Little Blue Card can be used to
purchase transfers and express fares, and to pay for multiple riders. Card users can add
money to their cards (using $5, $10, or $20 bills only) on all Big Blue Buses and at the Big Blue Bus office in Santa Monica. The Little Blue Card is
good on all Metrocard systems and can be used on Culver CityBus, Norwalk Transit, Foothill
Transit, and Montebello Bus Lines. The
discounts applied to token purchases are also applicable to The Little Blue Card.
STUDENTS - Students may purchase a discount card for travel to and
from school at participating schools or at the Big Blue Bus Office.
Students through High School - ten rides for $2.50. College students
through age 20 - ten rides for $4.00.
SENIORS (62 years and older) - 25 cents with a Medicare Card or a
permanent DMV Senior ID Card.
DISABLED - 25 cents for a local fare with a LACMTA Disabled ID
Card, Santa Monica Municipal Bus Lines Handicapped Card, Medicare Card or a DMV Disabled
Person or Disabled Veteran Placard I.D. Card.
TRANSFERS - To complete your one-way trip, you may transfer free
from one Big Blue Bus to another with a transfer ticket. You can get the transfer from
your driver when you pay your fare. Transfers are good only on the next connecting bus.
Transfers to MTA or Culver CityBus cost 25 cents. For Seniors and Disabled, cost is 10
cents.
CHILDREN (4 and under) - Ride free when accompanied by paying
adult.
WHAT YOU SHOULD KNOW ABOUT THE BIG BLUE BUS
T O P
No smoking, eating or drinking is allowed on the bus. All pets, except
guide and service dogs must be in a pet carrier.
All Big Blue Buses are equipped with wheelchair lifts or ramps for
wheelchair patrons. For more specific information, call 310-451-5444.
We also ask that you please save the front seats of the bus for the
elderly or disabled persons.
PATRONS WITH DISABILITIES
T O P
The Big Blue Bus currently provides wheelchair accessible service on all
of its lines. Please refer to our bus timetables and customer service representatives to
assist you in identifying accessible bus routes.
The international symbol for the disabled displayed on the front of the
individual line schedules will signify those routes that are wheelchair accessible.
Schedules are available on Big Blue Buses in display racks located near the front entrance
of the bus or they may be obtained by calling the Big Blue Bus information office at
310-451-5444. If you are a person with a disability using our service for the first
time, do not hesitate to identify yourself as such, as this will help our customer service
staff to better serve you.
1. Be sure that you are at the proper bus stop to catch the bus you
need. An accessible bus stop will have an international symbol displayed on the
lower-right hand corner of the Big Blue Bus sign.
2. As the bus approaches your stop, be sure it is the correct
bus, before you try to board. Each Big Blue Bus has a destination sign over
the windshield displaying the line name and number. The bus may also display a card
sign in the lower windshield area which further describes its destination.
3. Before preparing to board, please wait until other passengers
have boarded and alighted. Position your wheelchair at least three feet back from
the curb, since the lift platform or ramp will extend approximately 18 inches from
the curb. Please listen and carefully follow any instructions given be the driver.
4. If using wheelchair-lift equipment, roll your chair forward onto
the lift when the driver lowers the platform. Lock your wheelchair brakes.
Once your chair is securely on the platform, the driver will activate a safety barrier to
prevent your chair from rolling backward off the lift. If bus is equipped with a
ramp (new 3800 series buses), simply roll your chair forward and make your way to the
wheelchair securement area located on the front of the bus.
5. Once the lift has been activated, you will be raised to the level
of the bus floor, where you can unlock your brakes and move off the lift.
6. As you pay your fare, please tell the driver the location where
you want to deboard, to allow the driver to properly position the bus at your departure
point. After paying your fare, you should carefully proceed to the wheelchair
securement area located on the front curbside of the bus. You will need to turn your
chair around and back into the securement clamp.
7. Your wheelchair must be properly secured and brakes set before
the driver will move the bus. A seat belt is also provided as an added securement
measure. Please let the driver know if you need assistance in securing your
wheelchair or fastening your seat belt.
8. Please signal your departure approximately one block ahead of
your stop by using the signal cord or tape located adjacent to the window.
9. When it is clear to, go to the front of the bus and wait for the
driver to raise the lift and activate the safety barrier if using a wheelchair-lift
equipped bus. Carefully roll your chair onto the lift facing out and lock your
brakes. When the lift reaches the ground, the safety barrier will lower and you will
be able to wheel away from the lift. If bus is equipped with a ramp, simply wheel
forward after ramp has been placed on sidewalk and wheel away.
T O P
Because our drivers carry no change, we request that all passengers have
the exact fare. As a discount to regular riders, the Santa Monica Municipal Bus Lines
offers tokens, which may be purchased through many fine retailers, banks and savings and
loan associations in the Santa Monica Bay Area. You may buy tokens from these locations:
HOSPITALS
Santa Monica-UCLA Hospital, 1225 15th St., Santa Monica